FAQs

Riverstone Memorials LLC

  • What are the cemetery's size and material requirements?

    Each cemetery throughout New Jersey and Pennsylvania maintains its own specific regulations regarding monument size, approved materials, granite colors, and installation procedures. Certain sections may only allow flush markers, while others permit upright monuments with height restrictions. Additionally, some cemeteries specify approved granite colors to ensure visual uniformity across the property.

    Your monument company should always confirm your cemetery's specific requirements before providing a quote or creating a design. The last thing any family should face is approving a memorial design only to discover the cemetery won't permit it.
  • Does the cemetery charge a foundation or setting fee?

    The memorial itself represents one expense. However, the cemetery's foundation fee—the charge for installing and setting the stone—is a separate cost that frequently catches families off guard.

    Throughout NJ and PA, these fees typically range from $150 to more than $600, depending on the cemetery and the type of monument. You should always verify this directly with the cemetery when developing your budget.
  • Does the cemetery have an exclusive arrangement with a monument provider?

    Certain cemeteries have preferred or exclusive provider relationships that may restrict your choices or require you to work through their sales office.

    Throughout New Jersey and Pennsylvania, it's crucial to ask this question early so you'll understand whether you're free to select an independent monument company.
  • Where is the stone sourced, and where is the work done?

    This question is among the most critical you can ask. Some monument companies source granite directly and perform all engraving and finishing work in-house. Others function as brokers, outsourcing the work to third parties—sometimes overseas.

    In-house craftsmanship by experienced professionals generally delivers superior quality and ensures greater accountability throughout the entire process.
  • Can I see examples of completed work?

    Any reputable monument company should willingly provide photographs—or ideally, physical examples—of finished memorials.

    Pay close attention to:

    Lettering quality
    Engraving depth and consistency
    Detail in portraits or custom artwork
    If examples aren't available or show inconsistency, consider that a warning sign.
  • How long has the company been in business, and do they have local references?

    A company's longevity indicates experience and dependability. A monument company that has served families for many years will have an established track record you can assess.

    Inquire about:

    Local references
    Customer reviews
    Completed projects at nearby cemeteries
  • What happens if there's an error in the engraving?

    Although uncommon, mistakes can occur. You should understand how a company addresses them.

    Ask:

    Will corrections be made at no charge?
    What's the timeframe for fixes?
    Do they guarantee their workmanship?
    A reliable company will provide clear and confident responses to these questions.
  • Will I see and approve the design before anything is engraved?

    This step should be mandatory.

    Before any production starts, you should receive a complete proof that displays:

    Layout
    Font styles
    Exact wording
    Placement of symbols or artwork
    Engraving should never begin without the family's written approval.
  • What is the full cost, and what does it include?

    Monument pricing can consist of several components, including:

    The stone itself
    Engraving
    Emblems or custom artwork
    Base or foundation
    Delivery and installation coordination
    You should always request a detailed, itemized estimate to understand precisely what's included.
  • How long will it take, and what does the timeline look like?

    A standard single headstone generally requires 4–8 weeks from design approval through installation, though timelines can vary.

    Factors influencing timing include:

    Design complexity
    Cemetery approval and scheduling
    Weather and installation conditions
    More elaborate memorials, such as companion monuments or mausoleums, require additional time.